618Questionnaires

Overview

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Benefits

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Pitfalls

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Usage & Preparation Tips

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Associated Costs

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Service Providers

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Bibliography


Brace, I.. (2008). Questionnaire design: How to plan, structure and write survey material for effective market research. Philadelphia: Market Research in Practice.

Centre for Learning and Performance TechnologiesPolling and quizzing toolshttp://c4lpt.co.uk/Directory/Tools/forms.html

Creative Research Systems (2009). Sample Size Calculator http://www.surveysystem.com/sscalc.htm

Creative Research Systems (2009). Survey Design. http://www.surveysystem.com/sdesign.htm

Fink, Arlene. (2003). How to Ask Survey Questions. 2nd ed. Thousand Oaks, CA: Sage Publications.

Fink, Arlene. (2003). The Survey Handbook 2nd. edu Thousand Oaks, CA: Sage Publications.

Gupta, Kavita (2007). A Practical Guide to Needs Assessment 2nd Ed. San Francisco: Wiley.

Larossi, Giuseppe. The power of survey design: a user's guide for managing surveys, interpreting results, and influencing respondents. Washington, DC: World Bank Publications, 2006. June 7, 2009 http://books.google.com/books?id=E-8XHVsqoeUC&printsec=frontcover&dq=surveys&ei=vOErSuvbBoOIzQTlhtWLBw#PPR5,M1

Leung, Wai-Ching (2001). "Conducting a Survey." studentBMJ 09:129-170. June 22, 2009. http://archive.student.bmj.com/issues/01/05/education/143.php

McClelland, Samuel B. (1994). "Training needs assessment data-gathering methods: Part 1, survey questionnaires". Journal of European Industrial Training 18(1):22-27.

Monger, J. (2006, April). Are You Guilty of Survey Malpractice?. Call Center Magazine, 19(4), 8-10. Retrieved June 7, 2009, from H.W.Wilson Web Omnifile database. survey_malpractice.html

Morrel-Samuels, P. (2002, February). Getting the Truth into Workplace Surveys. Harvard Business Review, 80(2), 111-118. Retrieved June 7, 2009, from Business Source Premier database

Quizzing and Testing (some have survey abilities and include reporting features to analyze results) http://c4lpt.co.uk/Directory/Tools/testing.html

Surveys Checklist. (2006, October). Employee Benefits, Retrieved June 7, 2009, from Business Source Premier database.