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Shelly (2008). Systems Analysis and Design 7th Edition, Thomson Course Technology
United States General Accounting Office: Using Structured Interview Techniques http://www.gao.gov/special.pubs/pe1015.pdf

Media College.com (educational and resource website for all forms of electronic media). Interview technique http://www.mediacollege.com/journalism/interviews/leading-questions.html

Designing a library staff computer training program: Implementation of core competencies. Colleen Cuddy, Trisha Stevenson Medeiros. Information Technology and Libraries. Chicago: Jun 2002. Vol. 21, Iss. 2, p. 87-90 (4 pp.)

Training needs assessment data-gathering methods: Part 2, interviews McClelland, Samuel B. Journal of European Industrial Training. Bradford:1994. Vol. 18, Iss. 2, p. 27-32

Currie, Patricia. Assessing Client Needs: Gathering and Analyzing Data.http://www.sla.org/PDFs/SLA2009/2009GatherandAnalyzeData__PQD%203-09.pdf accessed June 14, 2009

Minnesota Department of Health. Community Engagement, Brief overview of Data Collection Methods. http://www.health.state.mn.us/communityeng/needs/needs.htmlAccessed June 14, 2009

Ohio State University Libraries. Japanese Collection news, University Libraries Blog.http://library.osu.edu/blogs/japanese/?page_id=29 accessed June 14, 2009